OBJECTIVE
To work in a challenging environment where I can utilize my design skills in electronic and/or traditional media.

EXPERIENCE
2000 to present: Freelance Artist and Art Director
The Inner Circle, Hazleton, PA

Freelance Artist: Created illustrations, websites, and graphic design
elements such as logos and layouts for a variety of clients. Designed
and illustrated books, postcards, CD inserts and advertisements.

Art Director: Managed "The Inner Circle," a book and electronic media
publisher. Oversaw the creation and illustration of print products from
initial conception to layout and proofs, and assembled and coordinated
teams of artists.

2003 to present: Technical Support Specialist
Network Solutions, Drums, PA

Worked as a customer service representative assisting customers with configuring and troubleshooting issues related to websites, ecommerce, hosting and email services. Served on a temporary web design team as a consultant and designer creating websites for customers using proprietary design tools. Received three “Inner Circle” Awards for outstanding service and support.

1993 to 2003: Manager
Kentucky Fried Chicken, Hazleton, PA

Supervised a restaurant comprised of more then 30 employees. Responsibilities included: hiring, employee training, scheduling, pay roll, cash handling, product quality control, equipment maintenance, and product ordering. Annual store revenue increased 13% during my tenure. Received the “Promised Pride” award for excellent quality and service.

2000 to 2001: Art Lab Technician (Work Study)
Luzerne County Community College, Nanticoke, PA

Assisted with the set up of two computer labs and was responsible for the installation of software and maintenance of all Mac OS Workstations. Aided teachers and students with computer related issues and worked in the office setting appointments, taking incoming calls, and organizing department mail.

1999 to 2002: Web Design Affiliate
Intergrafix, Hazleton, PA

Served as a consultant for overflow customers and created websites, logos, and promotional material within the confines of the client’s budget.

1998 to 1999: Mac OS Technical Support
CyberComm Online, Hazleton, PA

Lead the integration of Mac OS-based customers into the existing dial up network. Trained other employees to use and support Mac OS computers. Also responsible for the look of the company website and advertising initiatives.

EDUCATION
A.S., Computer Graphics and Animation, Luzerne County Community College. Dean’s List 1998, 1999, 2000, 2001.

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